PRIVACY POLICY

Introduction:

At Bombay High, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you interact with our website, products, and services. By using our website or engaging with our brand, you consent to the practices described in this Privacy Policy.

Collection:

Personal Information: When you visit our website or use our services, we may collect personal information such as your name, email address, shipping address, payment information, and contact details.
Usage Data: We collect information about how you interact with our website, including the pages you visit, the products you view, your browsing behaviour, and your device information (e.g., IP address, browser type, operating system).
Communication Data: If you contact us via email, phone, or other communication channels, we may collect and store the content of your communication along with your contact details.

How We Use Your Information:

Order Processing: We use your personal and payment information to process and fulfil your orders, provide customer support, and handle returns and exchanges.
Communication: We may use your contact details to send you order confirmations, shipping updates, promotional offers, and newsletters. You can opt out of receiving marketing communications at any time.
Improvement of Services: We analyse usage data to enhance our website, tailor our product offerings, and improve the user experience.
Legal Compliance: We may use and disclose your information to comply with legal obligations, respond to government requests, protect our rights, and enforce our terms of service.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, it's important to note that no data transmission over the internet or electronic storage method is 100% secure and we cannot be held responsible for any security breaches resulting from third-party actions or unforeseeable events beyond our control, such as government interventions, computer hacking, or encryption breaches.

Cookies:

We use cookies and similar tracking technologies to enhance your browsing experience, analyse usage patterns, and gather information about your interactions with our website. You can adjust your browser settings to refuse cookies, but this may affect some functionalities of our website.

Third-Party Services:

We may utilize third-party services to process payments, analyse website traffic, and facilitate marketing activities. These third parties have their own privacy policies, and we encourage you to review them.

Your Choices:

You have the right to access, correct, update, or delete the personal information we hold about you. You can do this by contacting our customer support. You can also choose to opt out of receiving marketing communications.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Team at customercare@markrich.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Office Address: Markrich Apparel Pvt Ltd1605, 16th floor, Meraki Arena, Opp. R K Studio, V N Purav Marg, Chembur,Mumbai,India,400071

Warehouse Address: MARKRICH E-COM, UNIT NOS.304/305, BUIDING E1B, ASMEETA TEXTILE PARK, MIDC ADDITIONAL KALYAN BHIWANDI RD., KON GAON, KALYAN-BHIWANDI, THANE-421 311.

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